About the Role
Handle incoming sales calls and enquiries in a professional and efficient manner
Build and maintain strong relationships with both new and existing customers
Manage a portfolio of customer accounts, ensuring excellent service and repeat business
Identify sales opportunities and upsell/cross-sell relevant products and services
Process sales orders, prepare quotations, and follow up on outstanding quotes
Liaise with suppliers and coordinate with internal departments to ensure timely delivery of products
Work closely with the external sales team to develop and implement account growth strategies
Maintain accurate records of customer interactions and sales activity in the CRM system
Monitor stock levels and product availability as part of the sales process
Provide after-sales support and resolve customer issues in a timely manner
Requirements
Previous experience in internal sales, customer service, or account management (ideally preferred)
Strong communication skills with a professional and personable manner
Confidence in upselling/cross selling and objection handling
Good attention to detail and ability to work in a fast-paced environment
Strong organisational skills and the ability to manage your time effectively
Knowledge of fixings and fasteners, or experience in the construction supply industry, is a strong advantage – but not essential
Benefits
Full product training and ongoing support
Opportunities for progression within a growing company
Health scheme and company pension
About the Company
We’re a leading supplier in the fixings and fasteners industry, known for delivering high-quality products and exceptional service to the construction, engineering, and manufacturing sectors. We're now looking for a driven and customer-focused Internal Sales Executive to join our team and play a key role in developing new and existing business.
Information
Please send your up to date CV to:
martyn@bappbrighouse.co.uk